Qualified Children's Team Manager - MASH

Wigan | Agency | Up to £42 per hour
Team Manager | MASH (Duty) Team | Office-Based Leadership

Wigan Council is looking for an experienced Duty Team Manager to lead their Multi-Agency Safeguarding Hub (MASH). This is a pivotal role in ensuring timely and effective decision-making for children and families at the front door of social care.

You’ll be managing a fast-paced environment where information-sharing, risk assessment, and partnership collaboration are critical to safeguarding outcomes. Strong leadership, decision-making, and MASH experience are essential.

Key Responsibilities:

• Manage the day-to-day running of the MASH/Duty Team

• Provide leadership, oversight, and quality assurance of all incoming referrals

• Triage cases and ensure swift progression to appropriate teams

• Liaise with internal and external partners to support multi-agency safeguarding decisions

• Supervise and support social workers and duty staff within a high-pressure setting

Practice Model:
Wigan’s MASH operates as a central access point for all children’s safeguarding concerns. The focus is on high-quality threshold decisions, efficient information gathering, and immediate action where risk is identified.

Essential Requirements:

• Qualified Social Worker registered with Social Work England

• Previous management experience within a MASH or duty setting

• Strong safeguarding knowledge and decision-making capability

• Excellent communication and partnership-working skills

• Able to work on-site as required for duty responsibilities

Benefits:

• Up to £42 per hour (DOE)

• High-impact frontline management role

• Collaborative, multi-agency working environment

• Office-based with supportive leadership

Interested?
Contact Ellis Russell at Sheldon Phillips for a confidential chat:

📞 01635 226350
📧 erussell@sheldon-phillips.com

We also offer up to £300 for successful referrals. (Terms and conditions apply).